New York Blood Center

Manager- Scheduling Administration

Job ID
Regular Full-Time


At New York Blood Center, one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. Join our team as we work towards meeting and exceeding the growing needs of our diverse communities, further our lifesaving strategic goals in a rapidly changing environment, and expand our impact on the local, national, and global communities we serve.


Successful candidate will oversee the day-to-day operations of the clinical services administrative staff, while ensuring cost effective processes are in place, and coordinating business unit support services that includes staff coverage and training.


Responsibilities Include:


  • Managing, training, mentoring and developing assigned staff
  • Reviewing, developing, implementing and retaining best practices to ensure cost effective processes are in place
  • Creating and generating key dashboard metrics to track workforce efficiencies
  • Monitoring vendors and suppliers concerning office supplies
  • Ensuring bills are processed for payment
  • Maintaining financial budget for all Clinical Services
  • Ensuring departmental payroll is entered and accurate for all groups
  • Tracking employee physicals and other required documents
  • Preparing, maintaining and distributing schedules and coordinating approved staff switches, overtime requests/assignments, person-in-charge and preceptor coverage, sick, emergency personal days and vacation requests
  • Scheduling training for employees and ensure staff is assigned per training qualifications
  • Preparing various reports
  • Making and recommending process improvements
  • Handling other related functions as necessary


To qualify, you must have a Bachelor’s Degree in Business, Health Administration or related field, 4 years’ experience in a high impact administrative role, the ability to work independently, and prior experience supervising/managing staff. In addition, you should be able to effectively plan and organize job tasks and/or resources, as well as identify, analyze and resolve complex problems in an efficient manner. Excellent oral/written communication, interpersonal, multi-tasking and PC (Microsoft Office Suite) skills are all essential.


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