New York Blood Center

Account Manager

US-NY-Long Island City
Job ID
Regular Full-Time
Minimum Rate
USD $50,000.00/Yr.


At New York Blood Center, one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. Join us as we work towards meeting and exceeding the growing needs of our diverse communities, further our lifesaving strategic goals in a rapidly changing environment, and expand our impact on the local, national, and global communities we serve.


As a key member of our Donor Recruitment team, you will utilize your keen marketing, sales and customer service skills to apply recruitment strategies, and utilize tools and techniques that will help us meet/exceed monthly, quarterly and annual blood collection goals within the Upper Manhattan/Bronx Manhattan area. 


Responsibilities include:


  • Developing new business within your assigned territory
  • Introducing new technologies and maximizing relationships with existing accounts to achieve monthly collection goals
  • Planning collection calendars with customers
  • Identifying new accounts and markets and participating in civic/community organizations to build new donor opportunities
  • Establishing plans, budgets, metrics and resources to ensure customer satisfaction
  • Working with customers and internal departments to ensure successful blood drives and donor events
  • Ensuring all standard operating procedures and policies are followed
  • Promoting and implementing regional and central marketing programs
  • Handling other related functions as needed


To qualify, you must have a Bachelor’s Degree, or an Associate’s Degree with 2 years of relevant experience, or a High School Diploma and 4 years of relevant experience, along with the ability to effectively speak in public, and a minimum of 2-3 years’ experience in sales, marketing or customer service (in addition to the years’ experience in the educational requirement). The ability to plan short/long term goals, speak in public, execute events, develop effective blood drive strategies, and work a “non-traditional” schedule that may include Evenings/Weekends will all be expected, as will the ability to meet collection goals/objectives, and a valid driver’s license. Superior time management, oral/written communication, interpersonal, multitasking and PC (Word, Excel, Outlook) are essential. Bilingual skills preferred. 


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