New York Blood Center

  • Manager- ERP/Enterprise Systems

    Job Locations US-NY-New York
    Job ID
    Information Technology
    Regular Full-Time
  • Overview

    At New York Blood Center, one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. Join our team as we work towards meeting and exceeding the growing needs of our diverse communities, further our lifesaving strategic goals in a rapidly changing environment, and expand our impact on the local, national, and global communities we serve.


    Successful candidate will be part of the Information Technology team focused on supporting all business units across the organization with a focus on ERP Financial systems.  The role will be the main point of contact for coordinating IT related activities including project management, interfaces/integrations, configuration management, and process improvement.  The role will interact with subject matter experts from the business, senior management, IT business analysts, and vendors.


    Responsibilities Include:


    • Working with functional areas to understand business processes and aid users in becoming more efficient and effective in using ERP and associated systems
    • Partnering with business liaisons, technical teams, and key strategic ERP solutions partners to help develop the vision of the technology service and to define system goals and technical system requirements
    • Overseeing communicating business requirements into documentation and conceptual design from which applications and solutions are developed in support of enterprise systems
    • Vendor management to ensure delivery of quality products and responding to the company's needs while developing a beneficial business relationship
    • Managing the configuration and setup of the ERP-related solutions
    • Creating technical specifications and processes using structured analysis
    • Assisting technical groups in revising logic for performance efficiency
    • Building and leveraging automation to decrease overall system deployment and support cycle time
    • Understanding system interdependencies as well as existing and anticipated ERP functionality
    • Coordinating project resources to ensure that projects are delivered on time and within budget
    • Participating in system and user acceptance testing efforts


    • Qualifications:

      • Bachelor’s degree in Computer Science, Information Systems, or a related field preferred
      • Ten years of experience working with information systems or supporting IT services
      • Domain experience in Finance and Accounting
      • ERP support experience with Oracle ERP Financials Cloud
      • Expertise with Java Web Services and the use of Oracle ERP Cloud delivered Web Services
      • Experience with Integrated Cloud Services (for developing interfaces with 3rd party applications)
      • Experience with Oracle ERP Cloud data conversion
      • Experience with Oracle ERP Cloud security
      • Technical skills in the creation of BI Publisher Reports and OTBI (Oracle Transactional Business Intelligence) Reports
      • Strong analytical and problem solving skills
      • Strong written and verbal communication skills
      • Ability to work independently with minimal guidance
      • Ability to work collaboratively with cross-functional teams
      • Strong teamwork and interpersonal skills
      • Excellent analytical problem solving and decision making skills within functional and technical areas with keen focus on root cause analysis, problem prevention and system stability
      • Strong leadership skills, attention to detail and organization
      • Knowledge of application design activities tools and techniques, knowledge and experience with implementing purchased application software; knowledge of application testing and ability to execute
      • Proficient in API Design, API lifecycle management & Service Oriented Architecture


      Additional Desired Skills

      • Healthcare experience
      • experience
      • Workday experience


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