New York Blood Center Enterprises

Manager, Employee and Labor Relations

Job Locations US-NY-New York
Job ID
Human Resources
Minimum Rate
USD $125,000.00/Yr.
Maximum Rate
USD $135,000.00/Yr.
Work Location Type


At New York Blood Center, one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. Join us as we work towards meeting and exceeding the growing needs of our diverse communities, further our lifesaving strategic goals in a rapidly changing environment, and expand our impact on the local, national, and global communities we serve. 


The Employee and Labor Relations Manager will manage and resolve employee and labor relations issues, including conducting investigations, preparing discipline notices, advising, and coaching supervisors, meeting and conferring with union representatives and representing NYBC other administrative hearings. Provide consistent coaching, expertise and consultation to employees and managers in areas of behavior modification, conflict resolution and disciplinary issues (including termination) in accordance with the values, policies and procedures of the NYBC.

  • Coach supervisors on how to handle and document performance concerns, including PIPs, disciplinary actions and assist in the separation process.
  • Partner with other departments such as EHS to maintain a safe work environment consistent with NYBC policy and state/federal regulations, or for corrective action to eliminate or minimize potential hazards
  • Partner with the HR Administration on issues related to Leave of Absences (LOAs) and return to work as well as with immigration.
  • Partner with the Human Resource Director to update HR policies and procedures that pertain to employee relations; assist with training on compliance with policies and procedures.
  • Serves as hearing officer in disciplinary issues and grievances and performance evaluation appeals.
  • Prepares reports, analysis Conduct investigations involving allegations of policy and/or employment legal violations, working to ensure that issues are properly identified, reported, investigated, and resolved.
  • Use data to identify and analyze employee relations trends and make recommendations to address ER trends and root causes.
  • Assists in developing, planning, and implementing negotiation goals, objectives, and strategies; updates elected officials and managers on collective bargaining activities; recommends and obtains authorization for negotiating parameters.
  • Assist in researching, compiling documentation and developing responses for litigation or EEOC charges and preparation of severance documents for terminations, reorganizations, and reduction in force activities.
  • Performs Exit interviews and analyzes data, making recommendations to the management team for corrective and continuous improvement.
  • Ensures compliance with the Collective Bargaining Agreement (CBA) and handles grievances in accordance with the CBA.



Bachelor’s degree in human resources, Business Administration or related field is required.


Related Experience:

5 years’ experience in employee relations, workplace investigations, employment law.

3+ years of conducting Human Resources related investigations in a unionized environment


Preferred Qualifications

• Master's degree preferred.
• 7 or more years’ experience in the administration of labor contracts & negotiations, employee relations, workplace investigations, employment law highly preferred
• Experience working in a health care, manufacturing environment.


Valid Driver’s license.



• Knowledge of federal, state and local laws and statutes, which govern employment policies and practice.
• Knowledge of Collective Bargaining Agreements
• Knowledge of investigative practices, risk management, and employment law.
• Proficiency in HRIS Systems, Microsoft Suites,
• Working knowledge of multiple human resource disciplines including employee relations, performance management, compensation practices, performance management, federal and state respective employment laws.


• Superior written and verbal communication skills.
• Analytical skills to evaluate safety data and propose improvements.
• Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.


10% to various NYBC locations.



• Ability to minimize exposure for the company and use empathy and care to resolve, address, and provide guidance on Employee Relations issues.
• Ability to partner and influence leaders and employees and establish strong cross-functional relationships at all levels and geographies.
• Ability to motivate and influence others at all levels to achieve safety & environmental objectives.
• Ability to develop clear, actionable steps in support of an overall business strategy



For applicants who will perform this position in New York City or Westchester County, the proposed annual salary is $125,000.00/year to $135,000.00/year. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience. 


Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations.


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