At New York Blood Center Enterprises (NYBCe), one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. Join us as we work towards meeting and exceeding the growing needs of our diverse communities, further our lifesaving strategic goals in a rapidly changing environment, and expand our impact on the local, national, and global communities we serve.

The Contract Specialist will play a key role in managing, reviewing, and standardizing contracts within the Comprehensive Client Relations (CCR) team. Reporting to the Senior Executive Director Hospital & Client Account Management, the Contract Specialist ensures all customer agreements are processed efficiently and align with organizational objectives. This role acts as a liaison between various teams, including legal, business development (BD), and finance, to maintain compliance and consistency in contract terms, templates, and execution timelines.

Contract Management and Standardization

• Develop, maintain, and standardize contractual agreement templates, ensuring consistency and alignment with organizational policies.
• Periodically review and update Master Service Agreements (MSAs), fee schedules, and other contractual documents to reflect current business practices.
• Implement and enforce standardized processes for the creation, review, and storage of customer contracts.
• Monitor MSA timelines and proactively alert stakeholders to upcoming deadlines, renewals, and amendments.
• Track upcoming fee schedules and ensure the team operates within the agreed contractual terms.

Cross-Functional Collaboration and Process Improvement

• Act as the primary point of contact for contract-related questions from internal teams, including finance, legal, and BD teams.
• Collaborate with the legal team to ensure systems and processes adhere to organizational compliance requirements and contractual processes are simplified wherever possible.
• Implement tools and systems to improve contract tracking, storage, and retrieval.
• Collaborate with the IT Analytics team on enhanced reporting and analysis of contracts.
• Ensure compliance with organizational and legal standards across all contractual agreements.
• Maintain accurate and up-to-date records of contract negotiations, approvals, and final agreements.

Contract Execution

• Prepare, review, and execute new customer contracts to ensure accuracy and timely completion.
• Monitor active contracts to ensure adherence to terms, highlighting any discrepancies or risks to stakeholders.
• Work with internal and external counsel to gather documents.
• Participates in meetings and committees as needed.
  
• Makes recommendations for improvements of business unit’s processes and practices as they relate to the contracts with the enterprise customers.
  
• Works on special projects as assigned.
  
• Any related duties as assigned.
  

Education:

• Bachelor’s degree in Business or related field.

Experience:

• 3-5 years of experience in contract management, preferably within healthcare, pharmaceuticals, or a similar regulated industry.
• Strong understanding of contract terms, MSAs, and fee schedules.
• Excellent organizational skills and attention to detail.
• Proficiency in contract management systems and tools (e.g., Salesforce, DocuSign).
• Effective communication skills to liaise with internal and external stakeholders, including legal and finance teams.
• Ability to manage multiple contracts and deadlines in a fast-paced environment.

Knowledge:

• Knowledge of a variety of software applications (Microsoft Office Suite).

• Experience in using legal database software Conga and Salesforce.

Skills & Abilities:

• Ability to maintain accurate paper and electronic records.

• Strong organizational skills.

• Strong attention to detail in all work processes.

• Ability to effectively solicit, cultivate, and build relationships with constituents and organizations.

• Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations.

• Ability to work in a strong team environment.

• Ability to plan and organize job tasks or resources in an efficient manner.

• Ability to be responsive and available to management in order to address issues and concerns as they arise.

• Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

• Maintains a high level of confidentiality.

Travel:

• As needed for special projects.
  

Any combination of education, training and experience that has supplied the necessary knowledge, skills and experience to perform the essential functions of the job.

For applicants who will perform this position in New York City or Westchester County, the proposed annual salary is $85,000.00p/yr. to $95,000.00p/yr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience.

Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations.