Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

This position will assist the Sr. Manager, Volunteer Activities with daily operations of volunteer program and coordinate regional volunteers.

• Follow up on volunteer opportunity inquiries. Research places to recruit volunteers. Prepare and send out volunteer flyers. Attend various community, business, education fairs, events, services and meetings to recruit volunteers.
• Schedule, prepare and conduct new volunteer orientation and training classes.
• Identify volunteers for SAHH training and conduct SAHH Volunteer training.
• Schedule and perform initial and annual SAHH volunteer competencies.
• Investigate SAHH Volunteer deviations and perform corrective competencies and retraining when required.
• Create and distribute volunteer schedule to volunteers.
• Schedule and coordinate volunteers at drives, donor centers, office and health/volunteer fairs and various other assignments.
• Track changes, additions and cancellation of blood drives for volunteer schedule and notify volunteers when appropriate.
• Enter and maintain volunteer information and data in Volunteer Management System inclusive of running various monthly reports.
• Perform volunteer background checks and follow up on results.
• Organize and prepare recognition events: book venue, plan agenda, acquire
  guest speaker, calculate statistics for awards, order gifts/awards, create and send
  invitations and other tasks as needed.
• Prepare volunteer service letters
• Communicate and engage volunteers for retention
• Attend workshops as needed
• Makes recommendations to improve business unit practices and processes.
• Any related duties as assigned.

Education:

• High school diploma required; college degree preferred.

Experience:

• 2 – 3 years experience administrative and/or customer service experience preferably in Volunteer Services.

Knowledge:

• Working knowledge of computerized systems.
• Knowledge of a variety of software applications (Microsoft Office Suite).

Skills & Abilities:

• Strong attention to detail in all work processes.
• Ability to work independently with minimal supervision.
• High level of interpersonal skills to handle a variety of complex issues and situations involving volunteers, groups and/or staff.
• Ability to communicate clearly and with authority, both in writing and verbally, to others in one-on-one or small group settings.
• Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations.
• Ability to work in a strong team environment.

Any combination of education, training and experience that has supplied the necessary knowledge, skills and experience to perform the essential functions of the job.

For applicants who will perform this position in New York City or Westchester County, the proposed hiring rate is $27.00p/hr. to $30.00p/hr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience.

Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations.